[vc_row css=”.vc_custom_1531362401049{margin-bottom: 0px !important;}”][vc_column][vc_accordion][vc_accordion_tab title=”Search for a product on our website”][vc_column_text]At bsqstore.com we offer you a large number of products and services. Performing a search is very simple, appearing articles by product families, to give you an overview.
If you are interested in an specific product, use the search engine (located above) and enter at least three characters of the name you are looking for, instant results will appear. You can write the full name, etc. to refine the search.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Forms of payment”][vc_column_text]Bank Cards: The Global Payments gateway for Visa and Mastercard credit cards can be used by default. Second is this Stripe, which allows American Express and other cards. If you somehow can’t use one of them, you can also try the other one indiscriminately.
If you’re using a Chrome browser and you have a payment method set up, a button will appear to use Google Pay directly. This simplifies the entry of the address and other delivery data. Just check that they are correct, where you want to receive the order.
On iOS, macOS and ipadOS, if you have set up payment via Apple Pay, a black payment button will appear, directly with this gateway. You must check that the address is correct to receive the order. If not, it lets you change it before you make the payment.
A third option is the Paypal gateway that redirects to your validation on paypal.com, where you will have to log in and authorise the payment.
By traditional bank transfer. Clicking on the order on the next page will display the data to make the transfer. Remember to send proof of payment to help verify and expedite the shipment. It always takes a little longer as it requires manual validation. In card payments the payment is checked online and the order is processed automatically.
Alipay, available to users of the Chinese payment platform.
Discount codes and gift cards: If you have one of these codes, you are invited to use it on the checkout page with the message Do you have a coupon?
It is not possible, for security reasons, to make cash payments. BSQ employees cannot manipulate their money. If, for any reason, it is not possible to use any of the above methods, a bank account will be set up where you can make the deposit. This method being the least recommended, due to the need for manual verification, delaying the departure of the goods.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Transport:”][vc_column_text]The delivery service is done through the company’s own personnel. The cost is free from 99 Euros throughout the Ibiza Island, postal codes 07800 to 07850. In all other areas, shipping is by express courier. The cost will be calculated once the address is entered in the shopping cart.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Place an order:”][vc_column_text]It is very simple, you just have to press the Buy button, when you have chosen all the products, you can go directly to my Cart, in the upper right part of the screen,
a review page to check that you have chosen well, once checked , press Proceed to Checkout or Apple Pay or Google Pay quick payment button and go to the page where you must enter personal and payment information. You are asked, if you already have an account, in this case to access more easily, simply enter with username and password. Follow the prompts. If you had previously purchased, you are given the option to save your payment details, stored in a secure and confidential way. BSQ does not have access to them. Payments are managed by the corresponding banking entities.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Return a product:”][vc_column_text]If upon receiving a product you detect any flaw on it, you can notify the employee who delivers it. She or he will have the ability to decide if it is appropriate to withdraw the merchandise. If so, you will not have to take any action for the change. BSQ will take care of everything and in the shortest possible time we will serve you another one without any added cost.
After receiving the merchandise, if it is not directly installed, when you open the box, check that it is in perfect condition, if it is not, and it is a factory defect or the transport not detected on delivery. You have 14 days to communicate it, without unnecessary questions it will change.
If it is a refund for withdrawal, within 14 days, notify withdrawal@bsqstore.com. Remember that you must keep all its original packaging intact without unsealing and unused.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Warranty:”][vc_column_text]All products offered through the website are completely original, unless otherwise stated in their description. All have a two-year warranty period, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Consumer Protection Law and other complementary laws.

All articles have the legal guarantee and are sent to the manufacturer, who in each case determines specific conditions for each product.
If it is an electronic product protected by password, before sending it to service, any lock that may exist must be eliminated and always remember to make a backup copy of the stored data. The privacy policy requires that we delete in any case any personal data that may have been stored. The equipment is put back to new and can sometimes be changed.
Any questions about guarantees, contact: warranty@bsqstore.com and will be answered as soon as possible.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row]

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